Shipping policy

The prices stated on the product pages are VAT-free and other price components are included.The prices stated on the product pages are VAT-free and other price components are included.

If not stated otherwise, shipping will take place after 2 to 7 business days at the latest. Delivery is usually on working days.

The shipping costs are listed in the respective category in the product description and in this table.

5. 1 The delivery of goods takes place on the dispatch route to the delivery address specified by the customer, unless otherwise agreed. The delivery address specified in the Seller's order processing is decisive for the processing of the transaction. 

5. 2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller. This does not apply with regard to the costs of sending the data, if the customer effectively exercises his right of withdrawal. In the case of effective exercise of the right of withdrawal by the customer, the provisions made in the Seller's cancellation policy shall apply to the return costs. 

5. 3 Self-collection is not possible for logistical reasons.

5. 4 Vouchers will be provided to the customer as follows:- by e-mail

Please note that for deliveries outside the EU additional costs for customs clearance may incur.